At Adeeavee Store, we strive to provide you with the best shopping experience and utmost satisfaction with your purchase. We understand that sometimes a product may not meet your expectations or unforeseen circumstances may arise. Therefore, we have implemented a transparent and customer-friendly refund policy to ensure your peace of mind.
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1. Refund Eligibility
We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a refund under the following conditions:
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Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will provide instructions on how to return the item for a full refund or exchange.
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Unsatisfactory Performance: If our product or service does not meet your expectations, please contact us within 7 days of your purchase. We may ask for additional information about the usage of the product or the nature of the service provided before issuing a refund.
3. How to Request a Refund
To request a refund, please contact our customer support team at support@adeeavee.com or call us on +91 9858772211 within the specified refund period. Please provide your order number, the reason for the refund request, and any supporting documents or images related to the issue.
4. Refund Processing Time
Once your refund request is approved, we will initiate the refund process. Refunds are typically processed within 7-14 business days, and the amount will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.
5. Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at support@adeeavee.com or +91 9858772211.
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